Frankie

The 7/38/55 Rule

Frankie

Published on: 13/07/2026

Words are only 7% of the sale. Tone and body language carry the rest — even through the phone. This post breaks down why congruence (not scripts) closes deals.

Mindset

The Lead Is Your Paycheck

Frankie

Published on: 06/07/2026

Your next commission check might be sitting in your CRM. Here's why fast follow-up wins more internet sales.

Process

5 Essential Communication Skills Every Automotive Sales Professional Must Master

Frankie

Published on: 18/06/2026

Words alone are not enough; how you deliver them is equally critical. In every customer interaction, your words, tone of voice, and body language must be aligned to convey trust, authority, and professionalism.

Connection

Understanding the Amygdala Hijack: How to Stay Calm When Emotions Take Over

Frankie

Published on: 18/06/2026

Understanding the Amygdala Hijack: How to Stay Calm When Emotions Take Over

Mindset

Driving Success in Automotive Sales: Mastering Value-Driven Techniques That Close Deals

Frankie

Published on: 18/06/2026

Every sales consultant knows the grind—long hours, tight quotas, and customers walking through the door with a dozen online comparisons already in hand.

Process

The Role of Patience in Automotive Sales: Why Slowing Down Often Produces Better Results

Frankie

Published on: 18/06/2026

Car sales change all the time. New models come out, customer needs shift, tech updates, and markets move. You can’t depend only on scripts, promos, or tricks that work for a moment.

Mindset